Chat Transcripts To Your Customers

to record your valuable conversation

Provide a valuable record of every detail of a customer's interaction with an agent to understand the user behavior.

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Chat Transcripts To Your Customers

Analyze Your Transcriptions For More Conversions With Chat Transcripts

Keep track of your conversation, and then start analyzing for more conversions

chat transcript leave note
track chat history

Track Chat History

Set up chat transcripts to save your time, get informed, and stay ahead with chat tracking. Like a detective, you can follow conversations, analyze, save important texts in your inboxes for a quick resolution.

end to end chat tracking

End to End Chat Tracking

Keep all your chats in one place with this chat transcript software. It's easy to learn from past mistakes and prevent them from happening again

search transcript

Search Transcript

Find a chat transcript quickly and easily with our simple yet powerful search, understand the background, search by keyword, or type at the beginning of the chat transcript.

save chat conversation

Save Chat Conversation

Save your online conversations and keep them forever. Chat Transcript has a high retention rate and easy-to-use interface.

What is Chat Transcript?

Chat Transcript is a real-time transcript service for customer interaction or conversation. When customers come back with a problem, they're able to get an instant answer as we record the chat transcript. The agent can save hours and offer a more informed service. It's an easy way for agents to provide better service, gain more business, and strengthen customer relationships.

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Explore More Features

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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