Chat Transcripts

to record your valuable conversation

Provide an informative record of every detail of a customer's interaction with an agent to understand the user behavior.

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Chat Transcripts

Analyze Your Chat Transcripts For More Detailed Insights

Keep track of your conversation with our chat transcripts feature for better visibility.

chat transcript leave note
track chat history

Track Chat History

Set up chat transcripts to save your time, get informed, and stay ahead with chat tracking. Like a detective, you can follow conversations, analyze, save important texts in your inboxes for a quick resolution.

end to end chat tracking

End to End Chat Tracking

Keep all your chats in one place with this chat transcript. It's easy to learn from past mistakes and prevent them from happening again.

search transcript

Search Transcript

Find a chat transcript quickly and easily with our simple yet powerful search, understand the background, search by keyword, or type at the beginning of the chat transcript.

save chat conversation

Save Chat Conversation

Save your online conversations and keep them forever. Chat Transcript has a high retention rate by offering a user-friendly support.

What is Chat Transcript?

Chat Transcript is the record of a conversation where an agent can quickly resolve issues. When customers come back with a problem, you're able to get an instant answer as we record the chat transcript. The agent can save hours and offer a more informed service. It's an easy way for agents to provide better service, gain more business, and strengthen customer relationships.

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