Chat Transcripts

provide a valuable record of conversations

Provide a valuable record of every detail of the interaction between a customer and an agent. Allow customers to save conversations with you.

Chat Transcripts

Offer Access to Information for Consumers

Keep track of all customer-to-rep conversations and provide a useful record of discussions

chat transcript leave note
export chat transcripts to agents

Export Chat Transcripts to Agents

Send email of chat transcript to the communicated user, on request. Export all the chat transcripts from the library and send them over an email so that the users can valuable service that you are providing.

manage all transcripts for visitors

Manage All Transcripts for Visitors

Provide draft a copy of the conversation and send over to the customers in the digital format, be it the long or short conversation. This enables them to come back for more to avail all the business solutions that you are offering.

search transcripts

Search Transcripts

Find chat transcripts by using search function . With our text box, locating what you've been looking for is simple and straightforward. Consumers should have access to information.

What is Chat Transcripts?

A chat transcript is a written record of a transaction between a consumer and a customer service representative. It's a fantastic feature that allows your consumers to save a copy of the chat for themselves. Customers can request transcripts, and agents can send them. Reps may access scannable records of every discussion they have with clients thanks to call transcription.

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