Keep track of all customer-to-rep conversations and provide a useful record of discussions
Send email of chat transcript to the communicated user, on request. Export all the chat transcripts from the library and send them over an email so that the users can valuable service that you are providing.
Provide draft a copy of the conversation and send over to the customers in the digital format, be it the long or short conversation. This enables them to come back for more to avail all the business solutions that you are offering.
Find chat transcripts by using search function . With our text box, locating what you've been looking for is simple and straightforward. Consumers should have access to information.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.