Chat Data & History

Chat Data & History

This video shows how NinjaChat can view all recorded chats through the chats tab. You will experience a filter where you can enter your name, email id, tags, and created date for easy navigation.

It also covers list view, grid view, name, message, no. of lines, duration, closed by, and most importantly chat transcript, where the visitors are coming from, URL, IP address, Conversation History with chat mode, and text mode.

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