Conversation History For Lead Nurturing

to record your valuable conversation

Provide an informative record of every detail of your customer's interaction with an agent to understand user behavior for a smooth customer service workflow.

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Conversation History For Lead Nurturing

Analyze Your Conversation History for More Detailed Insights

Track your customer conversation and improve customer satisfaction for faster resolution.

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track chat history

Track Chat History

Keep track of all customer conversations to avoid missing important information, which saves your time for quick resolution and can be very effective in maximizing your sales and conversions.

send customer conversation

Send Customer Conversation

Send customer chat history to stay in touch with visitors and provide extended support for a best-in-class customer support experience, resulting in greater customer satisfaction.

search transcript

Search Transcript

Find a chat transcript quickly and easily with our simple yet powerful search to understand the background, search by keyword, or type at the beginning of the chat history.

What is Conversation History?

Conversation History is the record of a transcript where an agent can quickly resolve issues. When customers come back with a problem, you can get an instant answer as we record the chat history. The agent can save hours and offer a more informed service. It's an easy way for agents to provide better service, gain more business, and strengthen customer relationships.

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