to record your valuable conversation
Provide an informative record of every detail of your customer's interaction with an agent to understand user behavior for a smooth customer service workflow.
Track your customer conversation and improve customer satisfaction for faster resolution.
Keep track of all customer conversations to avoid missing important information, which saves your time for quick resolution and can be very effective in maximizing your sales and conversions.
Send customer chat history to stay in touch with visitors and provide extended support for a best-in-class customer support experience, resulting in greater customer satisfaction.
Find a chat transcript quickly and easily with our simple yet powerful search to understand the background, search by keyword, or type at the beginning of the chat history.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.