Advanced Reports for Tracking

to analyze your agent information

Identify the agent activities that will help you better understand your agent's performance, which will result in higher customer engagement and boost revenue for your businesses.

Advanced Reports for Tracking

Gain Insights that Lead to Business Growth with Advanced Reports

Track & Analyze agent performance and get data-driven insight by referring agent dashboard.

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chat report

Chat Report

Track your agent performance with this powerful automated tool to analyze chat reports and improve your site conversions to enhance your sales and customer support performance.

agent report

Agent Report

Analyze agent report that enables the business to quickly evaluate and track current scenarios about your agent performance in every sector at the same time to grow your business.

export charts

Export charts

Gather full-scale data about agent performance and their activity in your customer support department, including chat timing, total chat attended, and more, with this all-in-one, mobile-friendly tool.

What is Advanced Reports?

Advanced Report is a collection of agent-centric data that help businesses to understand their agent performance. It helps to analyze the agent-contact interaction with a graphical representation. You can easily track your agents, see what they are doing, and compare information like total chats attended and average chat time of agents to identify trends in your businesses. Learn more about how does live chat app help businesses?

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