to analyze your agent information
Identify the agent activities that will help you better understand your agent's performance, which will result in higher customer engagement and boost revenue for your businesses.
Track & Analyze agent performance and get data-driven insight by referring agent dashboard.
Track your agent performance with this powerful automated tool to analyze chat reports and improve your site conversions to enhance your sales and customer support performance.
Analyze agent report that enables the business to quickly evaluate and track current scenarios about your agent performance in every sector at the same time to grow your business.
Gather full-scale data about agent performance and their activity in your customer support department, including chat timing, total chat attended, and more, with this all-in-one, mobile-friendly tool.
Advanced Report is a collection of agent-centric data that help businesses to understand their agent performance. It helps to analyze the agent-contact interaction with a graphical representation. You can easily track your agents, see what they are doing, and compare information like total chats attended and average chat time of agents to identify trends in your businesses. Learn more about how does live chat app help businesses?
Here are the additional features to look at
Multi-channel support is a service that allows you to reach out to your customers and engage with your website visitors. It includes website live chat, Facebook, and Whatsapp support.
Unlimited departments provide an immediate impact on your bottom line with multiple departments at one window.
UI Theming is the tool that helps to create and customize live chat support. It offers a wide range of features, like themes, font style, & color.
Create agent details to keep track of your agent performance and activities with our simple and effective tool that allows you to get a comprehensive overview from the agent dashboard.
Manage your CRM and customer service by leveraging a wide-range of app integration tools in the areas of marketing, Sales, lead management and client service for better visibility.
Conversation History captures every interaction between a customer and an agent. You can share with your customers and improve customer retention.
Advanced Reports help you know your agent performance and analyze the agent data for better conversions in a short period.
Build multi-purpose no-code chatbots to streamline client-customer contact and generate leads with ease.
Save your time by assisting clients through the website's live chat service and increasing sales by converting them into leads for your businesses.
Enable you to connect with customers and provide the best live support experience as it is designed for online business.
Help you convert your website visitors into leads and increase sales, and easily connect your customers through live chat on the website.
Supercharge your leads by building a live chat system that can handle online customer support and sales. Easily create your own live chat with integration.
Customer Service App is designed to create a direct one-on-one connection between you and your website visitors. Consumers can easily ask questions or get answers in real-time on their mobile devices, tablets, PCs, or Macs.
Our live chat app allows your customers to connect with you easily and resolve their queries instantly by allowing them to reach out to your support team.
Chat Support is an easy way to communicate with website visitors and answer their questions. They can help you boost sales by providing immediate answers.
Live Chat Support Software has a simple mission of helping businesses improve their live chat experience with help of maintaining relationships with customers.
Live Chat Tool helps users to engage in real-time with the visitors to their website, it's a very simple and effective way to communicate with users.
Website Live Chat helps users to engage in real-time with the visitors to their website, it's a very simple and effective way to communicate with users.
Web Chat, NinjaChat by 500apps, provide users with an immediate and secure way to communicate, which can be suitable and efficient in many different contexts.
Website Chat, NinjaChat by 500apps, provide customer service and support, as it allows customers to get immediate answers to their questions.
Enable you to connect with customers and provide the best live support experience as it is designed for online business.
Live Chat, NinjaChat by 500apps, helps you collect valuable customer feedback and data that can be used to improve your business.
Live Support, NinjaChat by 500apps, helps improve customer satisfaction and loyalty, boost sales, and reduce customer service costs.
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500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
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CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
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My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
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Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
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It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
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