live-chat-software

Live Chat Software

  • Unlimited conversations with text, voice, video, and screen sharing: All-in-one place

  • Provide the best customer support for your website visitors

  • Engage website visitors in real-time chat and turn them into sales leads

  • Integrate built-in BotUp to assist your customers 24/7, anytime

  • Nurture all the leads received from multiple channels by integrating with popular CRM software

30000+

Businesses

6

Data Centers

99.5%

Global Uptime

50

Apps Just $14.99

Infinity Suite of 50 Apps for Growing Businesses

We are building the future of business growth. Our Promise - agile and sustainable apps at your fingertips.

Why Choose NinjaChat for Live Chat Support?

Establish a friendly, helpful relationship with customers, and build rapport support

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Multi-channel Live Chat

Manage all customer communication channels in one place to coordinate quickly and respond faster through text, voice, video, screen sharing, etc


Personalized Chat Theme

Customize your chat window to match your business and website design by choosing your theme, profile picture, name, and title in the chat widget

Manage Contacts Easily

Create contacts automatically from website visitors and get up-to-date contact information that syncs across multiple accounts and devices

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Powerful Features

Limitless Possibilities. What will you do for your business?

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14 Day Trial

Enhance Customer Service Experience with #1 Live Chat Software

Engage your audience in all channels - text, voice, video, and screen-sharing - to build stronger relationships and nurture your leads.

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Why Choose NinjaChat?

Our Infinity Suite of 50 apps covers all aspects of business operations

  • #1

    Multi-channel Support

  • #2

    Text, Voice & Video Support

  • #3

    AI Chatbot System

  • #4

    Customization & Branding

  • #5

    Customer Chat Tracker

  • #6

    Automated Contact Management

  • #8

    Integration with Top CRM

  • #9

    Advanced Agent Reports

  • #10

    24/7 support

One Pricing for 50 Apps at just $14.99

No tiers. Honest pricing. Cancel anytime.

Free

14 Day Trial
Get Access To 39 Apps
Dedicated 24/5 Support
6 Data Centers & 12 Languages
Multiple Integrations

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Yearly
$ 14 .99 /mo

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Use 500apps in your infrastructure for extra security and compliance

Access our SaaS suite of 50 apps without changing your server for full scalability and security. Keep in control of your data with seamless deployment.

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Get more out of Ninjachat

Amazing tips and how-to guides to help businesses succeed like the Fortune 500.

Blogs

Blogs
9 Types of Customer Service Tools You Should Know

The article explains how does it helps for businesses, 9 types of customer service tools and how does NinjaChat help business in detail.

How to Convert Website Traffic into Sales with Web Chat Software?

The article explains what web chat software is, 5 ways to convert website traffic with web chat software and how does NinjaChat help in detail.

7 Best Web Chat Software for Live Customer Support

The article has an in-depth overview of what a web chat software is, how do you make customer support smooth, and list of best website chat apps in 2022.

Top 10 Benefits of Utilizing Live Chat Software

The article explains what live chat software is and top 10 benefits of live chat software in detail.

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Essentials

knowledgebase
What is Live Chat App?

Customers can communicate with businesses in real time using Live Chat App, a messaging app. Web analytics capabilities, online customer service software, and online chat help desk software businesses can help your business increase customer satisfaction rates and sales.

Why Live Chat App is Needed for Website?

Live chat app is a conversation platform that enables your company to interact with site visitors in real - time basis. Live chat software, often known as consumer communication software, is the software that enables live chat.

What is Live Chat on your Website?

Live chat software allows your website visitors to chat with agents to achieve their goals, which can increase your website traffic and sales conversions.

What are the Benefits of Live Chat?

NinjaChat is a best live chat tool that you can use to improve customer engagement, reduce response times, engage website visitors in real-time, and give customer support over the web, and mobile devices.

Who uses Live Chat App?

For customer service, B2C companies use website live chat app and internet chat software. To boost their customer service with web chat tools.

Benefits of using Live Chat App

Live chat app provides a seamless experience and online chat assistance. It may increase conversion rates and turn your visitors into your most loyal customers.

How does Live Chat App Help Businesses?

Live Chat App allows you to enhance conversion rates, generate exceptional ROI, and grow your customer base to help businesses increase customer engagement.

What are the Features of Live Chat?

Live chat service features that can help increase your conversion rate, provide faster customer support and improve customer experience, update the content to ensure that.

Why Live Chat is Needed for Businesses?

Live Chat is a premium service that gives real-time guidance to customers while they are online. Customers leave the chat delighted and satisfied after receiving an instant response to their sales or support needs. 

How does Live Chat Help Businesses?

Live Chat can help you improve the customer experience, increase agent productivity, and learn more about your consumers so you can make better product decisions.

What is a Chat Transcript?

Supervisors can analyse specific chat sessions and search for keywords they want to follow in a conversation using live chat transcripts. A transcript can also be handy for storing a copy of the chat time in a secure location.

How to get your Live Chat Transcripts?

It's the small details of the right live chat protocol that can make the difference between good customer service and a great customer experience.

Why should you Provide Chat Transcript for Customer Service?

The customer service team can utilise the transcript to learn how to ask questions and train other members of the support team to increase productivity.

How can Chat Transcripts Improve Customer Service?

Use live chat software to increase the performance of your customer support teams. The complete conversation history is stored in the live chat, so if you're working on a transaction and your sales person wants to better understand demands, look up the call history and make a better pricing offer.

How to Add Live Chat to your Website?

There are multiple live chat tools from which you can choose a suitable one. The best way to select an appropriate tool is to lay out your business requirements about a live chat provider.

Why Live Chat Transcript is Important to Customer Services?

Live chat transcript shortens the process by allowing your agent to connect with the existing customers to ask the right questions at the right time.

Should you use Online Chat for your Website?

To improve the performance of your customer support team, you need a online chat tool that connects them to your visitors in real time. Companies that use live chats for support create better customer experiences by engaging in real-time conversations.

Why you Need Live Chat Systems on your Website?

Live chat systems on your website helps you to increase your conversion rate, provide faster customer support and improve customer experience, update the content to ensure that.

How to Integrate Live Chat on your Website?

Adding live chat on your website is a straightforward process, and you don’t have to be an IT guru to do this. However, before following these steps, the most important thing you should do is find the right tool for your business needs.

How to Create a Live Chat on your Website?

NinjaChat offers all the features you might expect from live chat software (and more), all at an affordable price. If you want live chat software for your website, it’s as easy as a few clicks through a simple-to-learn user interface.

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