live-chat-software

All-in-One

Live Chat Software

to increase customer engagement

Transform the customer support experience and provide faster resolution with unlimited departments, shortcuts, chat transfer, chat transcript, custom theme, chat ratings, real-time dashboard, and file sharing with our live chat software.

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30000+

Active Users

6

Data Centers

99.5%

Global Uptime

37+

Apps Just $14.99

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4.9|1000+ reviews

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All-in-one Live Chat

Engage your customer and get multichannel chats with live chat software - Text, voice, and video chat for the best conversions.


Real-Time Dashboard

Monitor, manage and optimize all your Live Chat performance in real-time.


Custom Widgets

Choose your theme, profile picture, name, and title in the chat widget to personalize the chat window to match your business and website design with our live chat software.

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Get Unlimited Departments For Faster Resolution With Live Chat Software

Connect with multiple departments with greater customer satisfaction using live chat software

Live Chat

Live Chat

Strengthen Relationships With Customers

Scale your Live Chat Software with an all-in-one toolkit to boost your productivity at any moment.

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Customization

Customization

Attract Visitors With Customized Design

Customize your chat widget with your choice of background and font style in our live chat software.

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Customer Engagement

Customer Engagement

Engage Customers With Greater Flexibility

Increase your business growth by engaging with customers in real-time and getting immediate feedback on their queries with live chat software.

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Chat Transcript

Chat Transcript

Let Customers Save Your Conversation

Capture every interaction between a customer and an agent in live chat software. Share with your customers and improve customer retention, satisfaction, productivity, and conversion rates.

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Real-Time Dashboard

Real-Time Dashboard

Analyze, Track & Record

Help you become more productive by providing a quick and easily accessible interface to keep track of current and old chat details. With our real-time dashboard, you can monitor all the chat details and activities achieved by filtering the data.

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File Sharing

File Sharing

Reliable and Trustworthy File Transfer

Allow you to access the files on your server from anywhere. You do not have to worry about security when using file-sharing because it encrypts your data before sending it over the network.

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Language Localization

Language Localization

Engage With Users Worldwide

Engage your customers by sending them a text message in their native language. It's ideal for on-the-go travelers and busy business people who need to communicate with customers.

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Transfer Chat

Transfer Chat

Help your Customer find a Quick Solution

Help your customers immediately and reach more business by responding to the right question at the right time. Increase sales and customer satisfaction through our powerful NinjaChat software.

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Trusted by 30000+ active users.

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entrepreneur
tnw
basesuit
fidelitybank
4 stars rating
1000+ reviews - TrustScore 4.9 out of 5
Great Platform for a proper organised B2B and B2C experience with ease.

Jonathan Pimento

5 stars rating
When you learn to navigate through it, it's a pretty good software.

Giovanna Pergher

5 stars rating
I had a question about how to make the most of a campaign, and was helped in a very kind and gracious way. I learned something new.

DNP Inc.

5 stars rating
Love this Responsive and very helpful support team. Great price and brilliant features

Nic Jude

5 stars rating

Unlock 37+ Apps at just $14.99

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CUSTOMER STORIES

Our customers are our biggest fans

Get more out of Ninjachat

Amazing tips and how-to guides to help businesses succeed like the Fortune 500.

Blogs

Blogs
Which live chat tool should you be using?

live chat tool allow you to engage with people in a number of ways, you can quickly respond to your messages, customer engagement, and retention.

The Top Ten Benefits of Utilizing Live Chat Software

Live chat software allows you to respond quickly to customer questions, and convince your customers that you'll be around them when they need you.

10 Reasons Why You Need Online Live Chat On Your Website

Most people are looking for friendly faces when trying online products, and one of the best ways to show them you care is through online live chat.

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Essentials

knowledgebase
What is Live Chat App?

Customers can communicate with businesses in real time using Live Chat App, a messaging app. Web analytics capabilities, online customer service software, and online chat help desk software businesses can

Why Live Chat App Is Needed For Website?

Live chat app is a conversation platform that enables your company to interact with site visitors in real - time basis. Live chat software, often known as consumer communication software, is the software that enables live chat.

What Is Live Chat On Your Website?

Live Chat Software gives your customers and prospects the chance to chat with a text or contact center agent to help them achieve these goals.

What Are The Benefits Of Live Chat?

NinjaChat is a reduced live chat tool that you can use to improve customer service, reduce response times, engage website visitors, and give customer support over the web, social networks, and mobile apps.

Who Uses Live Chat App?

For sales and customer service, B2C companies employ website live chat software and internet chat software. To boost customer service and lead creation, many firms seek to link their customer relationship management software with web chat tools or internet chat software.

Benefits Of Using Live Chat App

Live chat app provides a seamless experience and online chat assistance. It may increase conversion rates and turn your visitors into your most loyal customers.

How does Live Chat App Help Businesses?

As a more efficient organisation, Live Chat Client Service allows you to enhance conversion rates, generate exceptional ROI, and grow your customer base as the outstanding customer experience becomes more pleasant.

What Are The Features Of Live Chat?

Live chat service features that can help increase your conversion rate, provide faster customer support and improve customer experience, update the content to ensure that.

Why Live Chat Is Needed For Businesses?

Live Chat is a premium service that gives real-time guidance to customers while they are online. Customers leave the chat delighted and satisfied after receiving an instant response to their sales or support needs. 

How does Live Chat Help Businesses?

Live Chat can help you improve the customer experience, increase agent productivity, and learn more about your consumers so you can make better product decisions.

What is a Chat Transcript?

Supervisors can analyse specific chat sessions and search for keywords they want to follow in a conversation using live chat transcripts. A transcript can also be handy for storing a copy of the chat time in a secure location.

How to Get Your Live Chat Transcripts?

It's the small details of the right live chat protocol that can make the difference between good customer service and a great customer experience.

Why Should You Provide Chat Transcript For Customer Service?

The customer service team can utilise the transcript to learn how to ask questions and train other members of the support team to increase productivity.

How Can Chat Transcripts Improve Customer Service?

Use live chat software to increase the performance of your customer support teams. The complete conversation history is stored in the live chat, so if you're working on a transaction and your sales person wants to better understand demands, look up the call history and make a better pricing offer.

How to Add Live Chat to Your Website?

There are multiple live chat tools from which you can choose a suitable one. The best way to select an appropriate tool is to lay out your business requirements about a live chat provider.

Why Live Chat Transcript Is Important To Customer Services?

Your customer service team will benefit from live chat assistance because it supplies them with useful information. Live chat support shortens the process by allowing for a natural conversation style in which a qualified support agent may ask the right questions at the right time and direct the customer to where they need to go.

Should You Use Online Chat For Your Website?

To improve the performance of your customer support team, you need a online chat tool that connects them to your visitors in real time. Companies that use live chats for support create better customer experiences by engaging in real-time conversations.

Why You Need Live Chat Systems On Your Website?

Live chat systems on your website helps you to increase your conversion rate, provide faster customer support and improve customer experience, update the content to ensure that.

How To Integrate Live Chat On Your Website?

Adding live chat on your website is a straightforward process, and you don’t have to be an IT guru to do this. However, before following these steps, the most important thing you should do is find the right tool for your business needs.

What Is The Purpose Of Instant Messaging?

The purpose of instant messaging is to allow you to communicate with others online in a seamless manner. Chat messengers and similar apps offer instant messaging and many social media platforms.

How To Setup Online Chatting Software?

The great thing about using online chatting software is that no matter which service you use, it will always be simple and intuitive to use. All you need to do now is follow the procedures outlined in the instructions.

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