Help organisations maintain a high level of consistency while giving responses and engaging customers with Bots.
Use the bot functionalities to obtain the basic information about your users before live agent comes into the scenario. Make your customers feel engaged with virtual agents for enhanced support and increased productivity.
Create support tickets for the upcoming customers so that they can understand the average time to wait to get in touch with you. All tickets are kept in one location, ensuring that no inquiry goes unanswered with the help of bots.
Schedule the text messages or voicemails and send them over to the list of customers over the updates or event planning or business information. At any point, you can withdraw or alter your scheduled text message and programs. Personalize the experience with ultimate live chat options.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.