to get actionable insights
Simple, elegant, and most importantly, easy-to-use software to provide feedback and rate the quality of your conversation with your agent. Good customer service relies on measurable metrics and Chat Ratings helps you improve your business's overall engagement.
Help to improve customer service for greater engagement and a better online reputation.
Easy to analyze and optimize when a customer has a problem, thus helping your customer solve the query more quickly and reduce churn rate with chat ratings.
Analyze, review, and monitor chat activity using the chat ratings feature. It makes the best customer support experience and enables more successful chat rooms.
Increase customer satisfaction and reduce customer bounce rate with our customer feedback reports. Our reports are customized to your business and will give you actionable insights on your customers' feedback.
Here are the additional features to look at
Multi-channel support is a service that allows you to reach out to your customers and engage with your website visitors. It includes website live chat, Facebook, and Whatsapp support.
Unlimited departments provide an immediate impact on your bottom line with multiple departments at one window.
UI Theming is the tool that helps to create and customize live chat support. It offers a wide range of features, like themes, font style, & color.
Create agent details to keep track of your agent performance and activities with our simple and effective tool that allows you to get a comprehensive overview from the agent dashboard.
Manage your CRM and customer service by leveraging a wide-range of app integration tools in the areas of marketing, Sales, lead management and client service for better visibility.
Conversation History captures every interaction between a customer and an agent. You can share with your customers and improve customer retention.
Advanced Reports help you know your agent performance and analyze the agent data for better conversions in a short period.
Build multi-purpose no-code chatbots to streamline client-customer contact and generate leads with ease.
Save your time by assisting clients through the website's live chat service and increasing sales by converting them into leads for your businesses.
Enable you to connect with customers and provide the best live support experience as it is designed for online business.
Help you convert your website visitors into leads and increase sales, and easily connect your customers through live chat on the website.
Supercharge your leads by building a live chat system that can handle online customer support and sales. Easily create your own live chat with integration.
Customer Service App is designed to create a direct one-on-one connection between you and your website visitors. Consumers can easily ask questions or get answers in real-time on their mobile devices, tablets, PCs, or Macs.
Our live chat app allows your customers to connect with you easily and resolve their queries instantly by allowing them to reach out to your support team.
Chat Support is an easy way to communicate with website visitors and answer their questions. They can help you boost sales by providing immediate answers.
Live Chat Support Software has a simple mission of helping businesses improve their live chat experience with help of maintaining relationships with customers.
Live Chat Tool helps users to engage in real-time with the visitors to their website, it's a very simple and effective way to communicate with users.
Website Live Chat helps users to engage in real-time with the visitors to their website, it's a very simple and effective way to communicate with users.
Web Chat, NinjaChat by 500apps, provide users with an immediate and secure way to communicate, which can be suitable and efficient in many different contexts.
Website Chat, NinjaChat by 500apps, provide customer service and support, as it allows customers to get immediate answers to their questions.
Enable you to connect with customers and provide the best live support experience as it is designed for online business.
Live Chat, NinjaChat by 500apps, helps you collect valuable customer feedback and data that can be used to improve your business.
Live Support, NinjaChat by 500apps, helps improve customer satisfaction and loyalty, boost sales, and reduce customer service costs.
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Get 50 other apps with Ninjachat - Join the SaaS Revolution - 500apps, $14.99/user flat pricing, 24/5 Support (Phone/Email/Onboarding)
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.
