Get the fastest and most convenient way to get support to maximize your customer satisfaction.
Access the detailed visitor information on how many chats are attended by agents and how productive these interactions should be for your business which will help you better understand your customers' experiences for more conversions.
Build unique video conference interactions for online collaboration in audio, video, and seminar sessions with built-in capabilities like audio, video, and screen sharing for greater involvement with live chat service.
Add tags to live chat in a few seconds, which will follow the main conversations at a later time without having to scroll through all the previous messages.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.