Enhance customer satisfaction by getting the best live support for your businesses.
Provide an agent dashboard to give various information about your agent contact information and agent history with a multi-dashboard view of your customer support department.
Access the detailed agent report on chats attended by agents, chat timing, and survey tools for your business by understanding customers' interactions.
Gather feedback from the customer on the services provided by customizing the form and send a copy to the recipient at the end of the chat session to increase your productivity and customer engagement.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.