Deconstructs the barrier that exists between businesses and their customers by Live Talk.
Help employees to respond to client inquiries swiftly and effectively. Let your customers have the customizability to switch on/off the chats when they are browsing the website or exploring the business solutions you provide.
Prevent writing the same response to various persons over and over again, you can set up prior structured solutions and then incorporate them into a direct message. Achieve quick replies with the Live Chat app and stand at the competitive edge.
Save conversations and retrieve at any time. Filters can be used to rapidly discover discussions that contain a given term, were handled by a specific agent, or occurred at a precise moment.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.