Online Chat Rating

collect customer's feedback on live chat services.

Collect and evaluate customer's feedback. Collecting customer feedback can help you improve customer satisfaction.

Online Chat Rating

Improve Client Satisfaction by Collecting Customers Feedback.

Use the Website Chat rattingĀ , customers will find it simple to do business with you.

online chat leave note
chat feedback

Chat Feedback

Use Chat Feeedback function to demonstrate your customer satisfaction among your current customers is being tracked and customers will find doing business with you uncomplicated.

post-chat survey

Post-Chat Survey

Invite the visitors to rate the web chat agents and give feedback about your service. Post-Chat Survey increases your team's productivity and evaluate client satisfaction after each session.

customer satisfaction report

Customer Satisfaction Report

Monitor how satisfied consumers are with your service by looking at scores and reviews, ensuring that you are providing quality service. Collect customer"s reportĀ to improve customer satisfaction

What is Online Chat Rating?

You can use chat ratings to track your team's productivity and evaluate client satisfaction after each session. Your clients' satisfaction with online support is reflected in their chat rating. So to track client satisfaction, ask your customers to score their experience after each conversation. Your customer care team's efficiency will be boosted by using live chat.

Sign Up FREE for 10 users

Explore More Features

Here are the additional features to look at

Explore More Features

Go to the next level with 500apps logo

Get 50 other apps with Ninjachat - Join the SaaS Revolution - 500apps, $14.99/user flat pricing, 24/5 Support (Phone/Email/Onboarding)

500apps banner
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get Started with 500apps Today

Ninjachat is a part of 500apps Infinity Suite

Please enter a valid email address
Sign Up 14-day FREE Trial