Online Chat Rating

collect customer's feedback on live chat services.

Collect and evaluate customer's feedback. Collecting customer feedback can help you improve customer satisfaction.

Online Chat Rating

Improve Client Satisfaction by Collecting Customers Feedback.

Use the Website Chat rattingĀ , customers will find it simple to do business with you.

online chat leave note
chat feedback

Chat Feedback

Use Chat Feeedback function to demonstrate your customer satisfaction among your current customers is being tracked and customers will find doing business with you uncomplicated.

post-chat survey

Post-Chat Survey

Invite the visitors to rate the web chat agents and give feedback about your service. Post-Chat Survey increases your team's productivity and evaluate client satisfaction after each session.

customer satisfaction report

Customer Satisfaction Report

Monitor how satisfied consumers are with your service by looking at scores and reviews, ensuring that you are providing quality service. Collect customer"s reportĀ to improve customer satisfaction

What is Online Chat Rating?

You can use chat ratings to track your team's productivity and evaluate client satisfaction after each session. Your clients' satisfaction with online support is reflected in their chat rating. So to track client satisfaction, ask your customers to score their experience after each conversation. Your customer care team's efficiency will be boosted by using live chat.

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Here are the additional features to look at

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