Shortcuts By NinjaChat

to get immediate answers to questions

Allow you to send a quick message in real-time, with a 100% satisfaction rate. An interface that allows you to quickly find the information you need to save by using the shortcuts method.

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Shortcuts By NinjaChat

Build Custom Shortcuts To Enhance Customer Experience

Create customized shortcuts that will help you provide better customer service

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custom shortcuts

Custom Shortcuts

Build custom shortcuts to provide customers with the most intuitive and personalized experience. Strong robust integration for customer service representatives to deliver quick resolution and save time to agents.

canned responses

Canned Responses

Help you create canned responses, save time and energy to answer each message with shortcuts. It is easy to use and improves customer retention by increasing customer satisfaction and providing faster resolution.

shortcut preferences

Shortcut Preferences

Minimize your productivity loss by setting up shortcuts to common tasks such as adding a template or link that is most commonly used for your business to make your business more efficient and profitable.

predefined responses

Predefined Responses

Allow you to create unlimited predefined responses for all the questions your customers might ask without manually typing with the shortcuts method. Increase customer satisfaction and sales by providing a faster reply in your live chat.

What is Shortcuts?

Shortcuts will help you save time by making messaging quicker and easier. Our LiveChat interface will allow you to quickly find the information you need to save time and make your customers happier. With our instant messaging, you'll be able to speak with your customers live and increase conversions.

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Explore More Features

Here are the additional features to look at

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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