to make quick chat transfers
Help deliver a quick and accurate answer to your client by transferring chats to specific agents who can handle the case. Gain more time, reduce your customer's waiting time with transfer chat feature.
Get stronger customer relationships by delivering uninterrupted support.
Enable seamless back-and-forth conversations with customers, team members, and vendors through our intuitive transfer chat feature. Reduce customer support wait times & increase your productivity by delivering timely answers to customers in a fraction of the time.
Engage your website visitors faster with less hassle. Our customized Live Chat pages and interface give you quick access to transfer chat and easily improve your customer relationships and sales.
Help businesses resolve agent queries in seconds using customized Live Chat software. It's easy to use and provides a better experience for the customer and the company.
Allow agent can only have a maximum number of chats (e.g., 2, 3) at a time. If a new chat arrives and the agent is already busy with another chat, it will be transferred to another agent with fewer chats at that time with transfer chat feature.
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I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.