to interact with clients in real-time as service agents
Offers customer support to website visitors, responds to their questions, and even makes product and service recommendations. Makes it less necessary for firms to employ human customer support personnel and increases efficiency.
Offers more efficient and individualized interactions with consumers to deliver better customer service and assistance. Allows companies to keep track of client contacts, comprehend consumer behavior and preferences, and create better plans for enhancing customer experiences.
Access companies to use automation to answer commonly asked questions, directing customers to the pertinent page or article for additional details.
Give a user-friendly interface for customers to contact customer service representatives and let customers easily explore the chat window, and access all the features.
Allow customer service representatives to attend to several customer inquiries simultaneously which could help to minimize wait times for customers and raises overall customer satisfaction.
Here are the additional features to look at
Multi-channel support is a service that allows you to reach out to your customers and engage with your website visitors. It includes website live chat, Facebook, and Whatsapp support.
Unlimited departments provide an immediate impact on your bottom line with multiple departments at one window.
UI Theming is the tool that helps to create and customize live chat support. It offers a wide range of features, like themes, font style, & color.
Create agent details to keep track of your agent performance and activities with our simple and effective tool that allows you to get a comprehensive overview from the agent dashboard.
Manage your CRM and customer service by leveraging a wide-range of app integration tools in the areas of marketing, Sales, lead management and client service for better visibility.
Conversation History captures every interaction between a customer and an agent. You can share with your customers and improve customer retention.
Advanced Reports help you know your agent performance and analyze the agent data for better conversions in a short period.
Build multi-purpose no-code chatbots to streamline client-customer contact and generate leads with ease.
Save your time by assisting clients through the website's live chat service and increasing sales by converting them into leads for your businesses.
Enable you to connect with customers and provide the best live support experience as it is designed for online business.
Help you convert your website visitors into leads and increase sales, and easily connect your customers through live chat on the website.
Supercharge your leads by building a live chat system that can handle online customer support and sales. Easily create your own live chat with integration.
Customer Service App is designed to create a direct one-on-one connection between you and your website visitors. Consumers can easily ask questions or get answers in real-time on their mobile devices, tablets, PCs, or Macs.
Our live chat app allows your customers to connect with you easily and resolve their queries instantly by allowing them to reach out to your support team.
Chat Support is an easy way to communicate with website visitors and answer their questions. They can help you boost sales by providing immediate answers.
Live Chat Support Software has a simple mission of helping businesses improve their live chat experience with help of maintaining relationships with customers.
Live Chat Tool helps users to engage in real-time with the visitors to their website, it's a very simple and effective way to communicate with users.
Website Live Chat helps users to engage in real-time with the visitors to their website, it's a very simple and effective way to communicate with users.
Web Chat, NinjaChat by 500apps, provide users with an immediate and secure way to communicate, which can be suitable and efficient in many different contexts.
Website Chat, NinjaChat by 500apps, provide customer service and support, as it allows customers to get immediate answers to their questions.
Enable you to connect with customers and provide the best live support experience as it is designed for online business.
Live Chat, NinjaChat by 500apps, helps you collect valuable customer feedback and data that can be used to improve your business.
Live Support, NinjaChat by 500apps, helps improve customer satisfaction and loyalty, boost sales, and reduce customer service costs.
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500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
Max
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Chandana M
Assistant Manager at Quality CARE India Limited
