Contact the visitors instantly on the website without any hassle.
Give faster responses to the customers thus avoiding long waiting queues in understanding their context using Message Overview option that NinjaChat provides.
Allow pre-formatted material in your messages that you generate in addition to providing answers to the generalized questions. Automate answering the customer queries quickly with online help options.
Organize and sort your website's chat sessions, apply chat tags to them. Identify the chats quickly with tags for a particualr customer. Continually engage and stay with your visitors
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.