Contact your website visitors instantly to resolve their queries for greater customer satisfaction.
Make your business more productive by giving insights into who is typing and when, helps you save time, and makes things easier when addressing queries.
Provide faster responses to the customers to avoid long waiting queues in understanding their context using the message overview option that the website live chat provides.
Create canned responses, and save time by using shortcuts to respond to each communication by letting you create an infinite number of canned responses for faster resolution.
Track your chat history to get the most valuable information from customers, which will help you make better decisions, save time, and stay ahead of the competition.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.