Get head-to-head comparison of features to learn how we dwarf the competition.
About Ninjachat
NinjaChat by 500apps is a real-time chat with website visitors. The most user-friendly live chat programme you'll ever come across. Any organisation, of any size, can benefit from customer service software. Convert website visits into purchases and satisfied customers.
500apps offers a suite of 38+ apps at $14.99 and is free for 10 users.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About Olark
Olark is a simple chat application that helps businesses increase revenue by conversing with site visitors and asking them questions.
Provide detailed real-time reporting to help you identify your busiest chat times and most effective agents.
Founder
Ben Congleton
Team Size
50
Pricing
$19
Funding
Bootstrapped
Location
Wilmington, DE
ninjachat.com vs Olark
Be crystal clear about what you're getting.
ninjachat.com
per user
FREE for 10 users
All-in-one Business Suite (37+ Apps)
Price
Live Chat Software
Chat Widget Customization
Chat Transcripts
Real-Time Dashboard
File Sharing
Language Localization
Transfer Chats
Visitors Information
Unlimited Departments
Canned Shortcuts
Pre-Formatted Messages
Chat Ratings
Themes
Post Chat Analysis
Customer Feedback Report
Cloud Storage
Track KPI Metrics
Advanced Filter
Company Branding
CRM Integration
Bot Integration
Olark
per user
14 Days
All-in-one Business Suite (37+ Apps)
Price
Live Chat Software
Chat Widget Customization
Chat Transcripts
Real-Time Dashboard
File Sharing
Language Localization
Transfer Chats
Visitors Information
Unlimited Departments
Canned Shortcuts
Pre-Formatted Messages
Chat Ratings
Themes
Post Chat Analysis
Customer Feedback Report
Cloud Storage
Track KPI Metrics
Advanced Filter
Company Branding
CRM Integration
Bot Integration
Everything you'll need to engage with customers in real time and boost conversions.
NinjaChat helps you provide real-time software and web analytics to your e-commerce sales and service staff. This allows e-commerce companies to connect with the most valued customers through their sites.
Though the market is equipped with a number of Live chat software, NinjaChat by 500apps is a top-notch solution with a customer base of more than 30,000. It’s an extended version of ClickDesk that we have and this platform comes with unlimited departments, shortcuts, chat transfer, chat transcript, custom theme, chat ratings, real-time dashboard, and file sharing with our live chat software.
Use NinjaChat by 500apps to stay in touch with customers at all times. Organizations can use online chat solutions to reach out to customers ahead of time and reduce response times.
Use a fully customizable and accessible chatting application to connect with your guests. Achieve stronger customer relationships by providing ultimate customer support.
Provide best-in-class capabilities with greater customer reach as an all-in-one business suite. With this subscription, you will be allowed to the whole suite of 37+ applications with all its features and benefits.
Make it simple to use NinjaChat, it has a number of features. When dealing with various consumers, companies like yours can tremendously benefit from working with NinjaChat.
Boost customer satisfaction by answering queries faster, driving sales, managing time, and increasing conversions.
Explore our competitors and find unbelievable value that we offer
With NinjaChat, you'll get a lot more than just live chat, you'll get 24/7 support and 37+ apps to help you develop your business like a Fortune 500 company.
Bring a whole new level of interaction to your client conversations with audio and video chat assistance. Provide rapid support to your customers at any time and obtain prompt customer service. Automate query resolving with Bots powered by NinjaChat.
Use analytics to make data-driven decisions and make changes to optimise processes. The live chat reports tool provides you with a bird's-eye view of all your interactions in one dashboard.
Boost Your Productivity and Efficiency
Allow your customer service agent to handle visitors faster, which will increase their productivity and efficiency. Provide your customers with a unique experience from start to finish, including purchasing, engaging and assisting.
Improve Customer Satisfaction
Save your company a lot of time by assisting clients through the website, everything you need to interact with your customers in real-time and increase conversions. Contacting customers on the website can be done promptly and without any hassle.
CUSTOMER STORIES
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.