Zendesk Alternative
Get head-to-head comparison of features to learn how we dwarf the competition.
Get head-to-head comparison of features to learn how we dwarf the competition.
NinjaChat by 500apps is a real-time chat with website visitors. The most user-friendly live chat programme you'll ever come across. Any organisation, of any size, can benefit from customer service software. Convert website visits into purchases and satisfied customers.
500apps offers a suite of 50 apps at $14.99 and has 14 day free trial.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About Zendesk
Zendesk offers a customer service platform where you can connect with your customers very quickly, sync your business with customers and engage your audience with this smart tool.
All-in-one customer support platform to connect with your customers and build an integration help center and community to resolve customer problems at their own pace.
Founder
Alexander Aghassipour
Team Size
5000
Pricing
$49
Funding
85.5M
Location
San Francisco, California, United States
ninjachat.com vs Zendesk
Be crystal clear about what you're getting.
ninjachat.com
per user
14-day FREE Trial
All-in-one Business Suite (50 Apps)
Price
Live Chat Software
Chat Widget Customization
Chat Transcripts
Real-Time Dashboard
File Sharing
Language Localization
Transfer Chats
Visitors Information
Unlimited Departments
Canned Shortcuts
Pre-Formatted Messages
Chat Ratings
Themes
Post Chat Analysis
Customer Feedback Report
Cloud Storage
Track KPI Metrics
Advanced Filter
Company Branding
CRM Integration
Bot Integration
Zendesk
per user
14 Days
All-in-one Business Suite (50 Apps)
Price
Live Chat Software
Chat Widget Customization
Chat Transcripts
Real-Time Dashboard
File Sharing
Language Localization
Transfer Chats
Visitors Information
Unlimited Departments
Canned Shortcuts
Pre-Formatted Messages
Chat Ratings
Themes
Post Chat Analysis
Customer Feedback Report
Cloud Storage
Track KPI Metrics
Advanced Filter
Company Branding
CRM Integration
Bot Integration
Everything you'll need to engage with customers in real time and boost conversions.
NinjaChat enables e-commerce companies to connect with their most valued customers through real-time software and web analytics. This provides e-commerce companies with the ability to maximize sales and service staff productivity by identifying and addressing customer needs as they occur.
Although the market is equipped with a number of Live chat software, NinjaChat by 500apps is a top-notch solution with a customer base of more than 30,000. It's an extended version of ClickDesk that we have and this platform comes with unlimited departments, shortcuts, chat transfer, chat transcript, custom theme, chat ratings, real-time dashboard, and file sharing with our live chat software.
Use NinjaChat by 500apps to stay in touch with customers at all times. Organizations can use online chat solutions to reach out to customers ahead of time and reduce response times.
By using a fully customizable and accessible chatting application, you can connect with your guests and achieve stronger customer relationships. Providing ultimate customer support is key to maintaining strong customer relationships.
The all-in-one business suite provides best-in-class capabilities and greater customer reach. This subscription allows access to the entire suite of 39 applications, each with its own unique features and benefits.
When you use NinjaChat, you're getting a number of features that can make your life much easier. If you're working with different customers, then using NinjaChat can help your business out a lot.
To boost customer satisfaction, businesses need to focus on answering customer queries as quickly as possible, driving sales, managing time, and increasing conversions. By addressing these key areas, businesses can hope to see an overall increase in customer satisfaction levels.
Explore our competitors and find unbelievable value that we offer
With NinjaChat, you'll get a lot more than just live chat, you'll get 24/7 support and 50 apps to help you develop your business like a Fortune 500 company.
You can bring a whole new level of interaction to your client conversations by using audio and video chat assistance. This will allow you to provide rapid support to your customers at any time and obtain prompt customer service. You can also automate query resolving with Bots powered by NinjaChat.
Implement analytics to make data-driven decisions and optimize processes. The live chat reports tool provides you with a bird's-eye view of all your interactions on one dashboard.
Boost Your Productivity and Efficiency
Your customer service agent will be able to handle visitors faster, which will increase their productivity and efficiency. Providing your customers with a unique experience from start to finish, including purchasing, engaging, and assisting, will create a better overall experience.
Improve Customer Satisfaction
By providing clients with the necessary information immediately on the website, you will boost conversions and save time for your business. Customers can be reached on the website quickly and without difficulty.
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
Max
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Chandana M
Assistant Manager at Quality CARE India Limited
